Good communication is the key to maximizing the benefits of your health insurance plan. . Here is the second of three strategies that will help:
2.When you receive a request from your health plan, respond to it.
Health insurance plans make requests because they lack some information about you. Often this information is necessary to pay a claim. Unanswered requests do not just fade away and they can result in a denied payment or delays that end up costing you money. Sometimes, they can even delay your treatment.
Whenever your health insurance plan requests additional information about a doctor visit or a procedure reply ASAP to ensure you are maximizing your healthcare benefits.



Ruthann Russo, PhD, JD, MPH, RHIT, is a healthcare expert with more than 20 years of experience working in and advising healthcare organizations.




