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Video: What to do if Your Medical Record is Illegible or Incorrect

If you are interested in learning what to do if your medical record is illegible or incorrect, you have come to the right place. Legibility of physician handwriting is an issue in every hospital. Nearly every medical record I have ever reviewed—more than 100,000 in my lifetime—has had at least one illegible note. Some have been completely illegible. Many of the accrediting and government agencies have created sanctions or fines for hospitals with illegible medical records. In the meantime, what can you do if you obtain your medical record and cannot read it?

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Ruthann Russo, PhD, JD, MPH, RHIT, is a healthcare expert with more than 20 years of experience working in and advising healthcare organizations.

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