Question: How to choose the best healthcare plan for myself and my family?
From: Virginia G. of Santa Cruz, CA
Answer: This is an area that I devote a chapter to in my book, 7 Steps to Your Best Possible Healthcare. You do not say whether you are choosing through your employer’s options, purchasing it yourself, or choosing a Medicare or Medicaid option. I will try to provide basic information but strongly suggest you read the book for details.
Options in Medicare and Medicaid (both government based insurance) are
limited by the state and area of the country in which you live. You may
choose from a fee-for-service or managed care Medicare plan but may
want to check with your local social security office or state office on
aging for details. In some states, Medicaid recipients must choose a
managed care plan but, again, check with your local Medicaid office for
details.
There are 3 types of Managed Care plans-1) Preferred Provider
Organizations (PPOs) which have arrangements with providers. If you
stay within the network, your co-pay costs will be lower than if you go
outside the network, 2) Health Maintenance Organizations (HMOs) have
contracts with providers but you need a referral to a specialist from
your primary physician and you generally must stay within the provider
list for coverage, 3) Point of Service plans (POS) in which the primary
physician usually refers you to other providers within the network. You
may go outside the network but will pay a higher percentage than if you
choose a participating provider.
You may also have an option for fee-for-service plans, also known as
indemnity plans, in which the benefits and costs vary by plan.
There are literally hundreds of options available. You will want to
consider the types of services covered, how close are the plan’s
providers, how do you feel about limitation in choices of providers, do
you need a referral from a primary physician, do you need prior
approval, what will your cost be. Existence of a preexisting condition
may impact the cost of your coverage.
Websites are available to assist you. MostChoice
(www.mostchoice.com) serves as an insurance broker. You can also check
the quality of a healthplan at Consumer Assessment of Healthcare
Providers and Systems (www.cahps.ahrq.gov) and National Committee on
Quality Assurance (www.ncqa.org), and U.S. News and World Report’s
annual list of best health plans.



Ruthann Russo, PhD, JD, MPH, RHIT, is a healthcare expert with more than 20 years of experience working in and advising healthcare organizations.




