If your values and your hospital’s values are aligned, you are more likely to be satisfied with your care. You can usually find a hospital’s values, vision, and mission statement in the “about us” tab on their Web site.

Below is a list of the top 10 values, compiled from a random sampling of hospitals. I list the values in order, from those most frequently mentioned to those least frequently mentioned.

Top 10 Values for Sample Hospitals (in Order by Most Common)
1. Quality of care
2. Compassion and respect for the patient
3. Cost effectiveness
4. Community service and community health
5. Caring for those who cannot afford care or are uninsured
6. Customer service
7. Stewardship
8. Ethical actions
9. Accountability and responsibility
10. Teamwork and collaboration